What are your store hours?

Sunday 12–7 pm, Monday to Friday 1–9 pm, and Saturday 12–9 pm.

Where is Black Rose Hobbies?

5000 Dufferin St, Unit B1, Toronto, ON M3H 5T5. Call us at 289-224-2790 or email info@blackrosehobbies.com.

Can I pick up my online order in store?

Yes. Choose local pickup at checkout and collect your order at our Toronto store once it is ready.

How much is shipping?

Canada flat rates by province (CAD):Ontario & Quebec: Tracked $15 · Untracked PWE $3 (≤9g) · Untracked bubbler $5.50 (≤40g)Manitoba, Saskatchewan, Alberta, BC, New Brunswick & Nova Scotia: Tracked $30 · Untracked PWE $3 · Untracked bubbler $5.50Newfoundland & Labrador, PEI, Yukon, Northwest Territories & Nunavut: Tracked $50 · Untracked PWE $3 · Untracked bubbler $5.50United States: Untracked bubble mailer $7 USD · Tracked $20 USD.Rates are flat (weight-conditioned). See our shipping policy for full details.

How do pre-orders work?

Pre-order products are marked "Pre-Order" and show the release or ship date where available. Your order ships or is ready for pickup once the product releases. Browse all current pre-orders.

What tournaments do you run?

We run weekly events for Yu-Gi-Oh! (Modern and Edison), Pokémon, One Piece, Riftbound and Beyblade X, plus special tournaments. See the event schedule to grab a ticket.

Do you buy card collections?

Yes, we buy TCG collections. Learn more on our We Buy Card Collections page.

How do you grade the condition of singles?

Every single is listed with its condition. See our card condition guide for what each grade means.

What is your refund policy?

Please review our refund policy before ordering. You will be asked to accept it in your cart.

How do I use my store credit?

Store credit is tied to your Black Rose Hobbies account email. To use it online:Sign in to your account using the account icon at the top of the site (use the same email your store credit was issued to).Add your items to the cart and go to checkout while signed in.In the payment section, your available store credit balance will show and you can apply it to your order.If your credit doesn't cover the full total, pay the rest with any other payment method. Store credit can't be used when checking out as a guest, so make sure you're signed in. You can check your balance anytime in your account.